Refund policy
Refund Policy
Return Window
Returns are accepted within 30 days of delivery.
Eligibility
Items must be unused, in original packaging, and in resellable condition to qualify for a return.
Non-Returnable Items
The following items are not eligible for return:
• Personalized or custom products
• Clearance or final sale items
• Gift cards
Refund Processing
Once your return is received and approved, refunds are issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives defective or incorrect. We recommend using a trackable shipping method for your return.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us immediately so we can resolve the issue promptly.
Exchanges
Exchanges may be offered depending on product type and availability. Please contact us to check exchange eligibility for your item.
Contact
If you have any questions about our return or refund policy, please contact us through our Contact page or email us directly at zabooks2@gmail.com.
Questions regarding returns or refunds can be submitted by contacting us here.
